GDPR Disclosure Text

Personal Data
Protection

Disclosure text on the processing of your personal data under the General Data Protection Regulation.

Data Controller

Company Information

Company Name: Vamos Digital Technology Services Ltd.

Address: Piazza AVM - Office Link, Cevizli Tugay Yolu Cd. No: 69C İç Kapı No 222 34846 Maltepe/Istanbul

Contact

bilgi@vmob.tr
+90 850 532 19 23
gdpr@vmob.tr

Personal Data Processed

Personal data categories we process to provide our services

Identity Information

  • • Name, surname
  • • National ID number
  • • Date of birth
Processing Purpose: User account creation and identity verification
Retention Period: 5 years

Contact Information

  • • Email address
  • • Phone number
  • • Address information
Processing Purpose: Communication and notification
Retention Period: 3 years

Vehicle Information

  • • Vehicle make/model
  • • License plate number
  • • Charging history
Processing Purpose: Service provision and personalization
Retention Period: 3 years

Financial Information

  • • Payment information
  • • Billing address
  • • Transaction history
Processing Purpose: Payment processing and accounting
Retention Period: 10 years

Processing Purposes

We process your personal data for the following purposes

User account creation and management
Provision of electric vehicle charging services
Processing payment transactions
Providing customer support services
Fulfilling legal obligations
Improving service quality
Marketing and promotional activities (with consent)
Taking security measures

Data Subject Rights

Your rights under GDPR

Right to Request Information

Your right to learn which personal data is being processed

Right to Request Correction

Your right to request correction of incorrect or incomplete information

Right to Request Deletion

Your right to request deletion of your personal data

Right to Object

Your right to object to personal data processing

Legal Basis for Processing

We process your personal data within the following legal bases

Explicit Consent

Your explicit consent is obtained for marketing activities and optional services.

Contract Performance

Data necessary for the establishment and performance of the service contract is processed.

Legal Obligation

Processed to fulfill our tax, accounting, and other legal obligations.

Legitimate Interest

Processed for security, fraud prevention, and service quality improvement purposes.

Exercise Your Rights

You can contact us through the following channels to exercise your rights under GDPR.

gdpr@vmob.tr
+90 850 532 19 23

Your requests will be responded to within 30 days at the latest