Security

Your Data
Is Safe

At vMob, security is our top priority. We use the most advanced security technologies to protect your data.

Security Features

Technologies we use to protect your data

End-to-End Encryption

All your data is protected with AES-256 encryption

Your personal information and payment data are encrypted with the highest security standards.

Two-Factor Authentication

Extra security layer for your account

Make your account more secure with SMS or authenticator app.

Secure Infrastructure

World-class data centers

Your data is stored in data centers with the highest security standards.

Privacy Control

Full control over your data

You can see what data is shared and delete it at any time.

Certifications and Compliance

Compliance with international security standards

GDPR Compliant

General Data Protection Regulation

Compliant

KVKK Compliant

Personal Data Protection Law

Compliant

Security Practices

Procedures we implement for continuous security

Regular Security Audits

Monthly

Our systems are regularly tested by independent security firms.

Penetration Testing

Quarterly

Professional penetration tests are conducted to detect vulnerabilities.

Security Training

Biannually

All our employees receive regular security training.

Incident Response Plan

24/7

We have ready plans for rapid response to security incidents.

Data Protection

Protection methods we apply for different data types

Personal Information

  • • Name, surname
  • • Email address
  • • Phone number

Protection Method

AES-256 encryption

Retention Period

5 years

Status

Protected

Vehicle Information

  • • Vehicle model
  • • License plate
  • • Charging history

Protection Method

Tokenization

Retention Period

3 years

Status

Protected

Payment Information

  • • Card number
  • • Transaction history

Protection Method

PCI DSS compliant

Retention Period

7 years

Status

Protected

Location Information

  • • GPS coordinates
  • • Charging station visits

Protection Method

Anonymization

Retention Period

1 year

Status

Protected

Security Contact

If you have detected a security vulnerability or have questions about security matters, please contact us.

security@vmob.tr

We respond to security reports within 24 hours