Privacy Policy

Your Privacy
Matters to Us

As vMob, we apply the highest standards regarding the protection of your personal data.

Last Updated

This privacy policy was last updated on January 1, 2024. You will be notified by email about changes.

Information Collected

Personal Information

We collect your identification information such as name, surname, email address, and phone number.

Vehicle Information

Technical information such as your electric vehicle model, battery capacity, and charging history.

Location Information

We use your location data to show you the nearest charging stations.

Usage Data

App usage statistics, preferences, and interaction data.

Data Usage

Service Provision

To provide charging station finder, route planning, and vehicle tracking services.

Personalization

To provide you with personalized recommendations and improve user experience.

Communication

To communicate for important updates, campaigns, and support services.

Security

To ensure your account security and prevent fraud.

Data Sharing

Charging Station Providers

We share necessary information with our partners to process charging transactions.

Service Providers

We work with trusted third parties for technical support, analytics, and cloud services.

Legal Obligations

We may share information with competent authorities in accordance with legal requirements.

Data Security

Encryption

All your data is protected with industry-standard SSL/TLS encryption.

Access Control

Only authorized personnel can access your data and all access is logged.

Regular Audit

We regularly test our security systems and make updates.

Data Backup

Your data is backed up on secure servers and disaster recovery plans are in place.

User Rights

Right of Access

You have the right to view and obtain a copy of the data we have collected about you.

Right of Correction

You can request the correction of incorrect or incomplete information.

Right of Deletion

You can request the deletion of your data by closing your account.

Right of Portability

You have the right to transfer your data to another service provider.

Have Questions?

If you have any questions about our privacy policy, please feel free to contact us.